Privacy Policy | ClickDate

Information

If you have questions or complaints regarding our terms of services, please contact us at info@ClickDate.com
This privacy statement discloses the privacy practices of ClickDate, Inc. and all websites owned or operated by ClickDate, Inc. and its subsidiaries and affiliates

Data Collection

Collection, Processing And Use Of Personal Data

Personal data is any information relating to an identified or identifiable natural person (e.g., name, address, date of birth or e-mail address). When we say that we process personal data, this means that we collect, store, use, transfer to others or delete such data.

ClickDate collects and processes your personal data exclusively in the following cases:

If you visit our website without being a member
If you contact us directly via our customer care portal
If you install ClickDate app from AppStore
If you subscribe to a ClickDate membership (paid or free) and then use ClickDate.

In order to provide you with ClickDate services as described in the General Terms and Conditions (the "Service" or "Services"), we need to use your personal data.

If you do not want us to use your personal data or parts thereof, we will not be able to provide you with the Service. You will also need to provide us with special categories of personal data (i.e. sensitive personal data, such as information about your sexual orientation).

Please see below for further information about the types of personal data ClickDate collects when you use our Service.

What Personal Data Does ClickDate Collect From Its Members To Fulfil The Contractual Relationship?

In order to register for the ClickDate Service and conclude a Free or a Premium Membership, you will need to provide us with the personal data described below. In addition, in order to provide you with our Services (as more fully described in the General Terms and Conditions), we need to process
this personal data.

Registration Process

In order to register for ClickDate’s free Service, you will need to provide us with personal data, without which the registration cannot be completed. These data are:

Your gender and gender of the partner you are looking
Email address
Password

If you have chosen to log in via a third-party provider such as Facebook or Apple, you do not need to enter an email address or a password during the registration process. You can access ClickDate’s Service respectively with the email address and the password you have indicated (your access data) or alternatively via the third party provider’s login data.

During Registration Via Apple ("Sign In With Apple")

You can register to join the ClickDate Service using your Apple ID. If you choose to do this, we will receive the information that we need for your registration directly from Apple. In this respect, a data transfer takes place. Apple enables you to share the email address associated with your Apple account with ClickDate or hide it. If you hide your email address, we will receive a randomly generated unique email address from Apple for the creation and use of your ClickDate account. Our communications will be sent to this email address and automatically forwarded by Apple to your email address if you have not deactivated forwarding of ClickDate emails.

Please be aware that we have no control over the type and amount of information that Apple collects about you when you register for our Service using the Apple login. If you do not want Apple to collect information about you in relation to your use of our Service, you should not use the Apple login.

You may dissociate your ClickDate account from your Apple-ID at any time in your profile on our website. In this case, we will need your access data, as mentioned above.

For more information about the types of information collected by Apple and how Apple uses your information, as well as about your rights and your ability to protect your data, please see Apple’s Privacy Policy.

During Registration Via Facebook ("Facebook Login")

ClickDate uses the Sign in with Facebook” through which you can register to join the ClickDate Service using your Facebook account. If you choose to do this, we will receive the following authentication data for your registration directly from Facebook: the email address that is associated with your Facebook account, your profile name and your profile picture, your birthday, your gender, your city of residence, which you can change during registration except for the email address.

In this respect, a data transfer takes place. All your Facebook data, except email address, are not stored or processed by us automatically until you give you consensus and approve during the registration the usage of the data. Otherwise, you can replace the data from Facebook by any valid data, in which case Facebook data will be automatically deleted.

If you use the Facebook login on our website or app, Facebook will also collect data through third-party scripts, process this data for the purpose of Facebook Analytics, or forward it to third parties. The Facebook privacy policy explains which data may be collected through the Facebook login.
This includes data about your device, your use of ClickDate, the websites that you have visited, as well as adverts that you have viewed. Unfortunately, it is technically impossible for us to prevent this processing by Facebook. If you do not want Facebook to collect information about you in relation to your use of our Service, you should not use the Facebook login and/or adjust your tracking parameters directly in your Facebook account before accessing or using ClickDate.

You may dissociate your ClickDate account from your Facebook-ID at any time in from your Facebook Apps.

For more information about the types of information collected by Facebook and how Facebook will use your information, as well as about your rights and your ability to protect your data), please refer to the Facebook’s privacy policy

Data Required For Free Membership

Our Service works by providing your profile information(and based on your profile and face parameters from personal photo-generated input data) as input data to our algorithms, which are deciding to show your profile to other ClickDate users in case of match or reverse compatibility.

Please note that, although you will be able to read your personality profile, your personality profile is not generally publicly visible to other ClickDate members, but only to users whom you are compatible with in some manner.

In order to get the full benefit of our Service and to set up your ClickDate profile, we are asking users to provide data about themselves. This may include different types of personal information. When creating a profile, you can also provide us with voluntary information about yourself, hobbies and interests, and personal characteristics. This information is not mandatory but recommended to create an attractive profile to show potential partners your personality and make potential partners interested in you.

Some information that you provide during registration is mandatory and we will not be able to suggest you best partners matches if you do not provide us with the requested information. If you do not want to provide us with this information, you will not be able to use our Service. Nevertheless, some sensitive information is required during registration, that information is completely hidden and not visible to other users.

The following information is required during the registration to provide service. In the bracket you can see which information are not visible to other users:

City of residence
Date of birth (kept private and not available to other users)
Full name
Height
Body Type
Number of children (kept private and not available to other users)
Marital status
Education level
Religion
Ethnicity
Occupation
Income (kept private and not available to other users)
Smoke and Drink habits
Preferences on the appearance of the potential partners

By giving us this information, you allow us to store and use this information in order to generate you the best partner suggestions.

For Premium Membership

If you decide to become a Premium Member, we will collect your payment data during your order. However, please note that your credit card data is not stored by us, but is instead stored by a third-party payment provider.

To process purchases, we may require your name, address, phone number, email address, and credit card information. Such information is used primarily to process your order or as otherwise described herein. Credit card transactions are processed through industry-standard Secure Socket Layer (SSL) and/or strong encryption (3DES) by a third party, which only uses your information for that purpose. We do not store any credit card information in our system

If you purchase a Premium Membership via an app store provider (e.g. Google or Apple), please refer to the terms of use of the relevant app platform operator to find out which personal data they process in relation to the purchase process. ClickDate does not process any payment or billing data in
this respect.

Communication With Partners, Communication With Our Customer Care

If you communicate with other members in our platform, or with ClickDate customer care, we will collect and store this information. The messages sent between members via our Service are end-to-end encrypted.

Communications between you and ClickDate will only be conducted via the email address associated with your ClickDate account. Members who are registered via Apple and have hidden their email address will only receive communications if the automatic forwarding function is activated through Apple.
Please bear in mind that Apple does not inform us whether you have activated the forwarding function.

What Information ClickDate Collects During Website Usage?

Every time you access the ClickDate website, we will collect usage data. This data is sent to us by your Internet browser and is stored in log files. This data includes:

Information about your browser type and your internet service provider, as well as your operating system (for example Windows 7, Apple OS, etc.)
The IP address (Internet Protocol address) of the device you use to access our website or Service (for example, your computer, tablet, or smartphone).
Information about the page that you have accessed
The date and time that you used the website
The referrer URL (origin URL) from which you came to the page that you have accessed
Statistics about the amount of data transmitted during your use of the website
Status message as to whether you were successfully able to access the website
Session identifier

Each Time You Are Log In To Our Network, We Also Collect User Identifier

While using the website, and in addition to the data mentioned above, cookies or pseudonym IDs may also be stored on your device, when you visit, our content.

What Information ClickDate Collects During App Usage?

Every time you access the ClickDate app, we will collect your usage data. This data includes:

The operating system used to access the app and, if necessary, the browser type
Your current language setting in your device
Information about your Internet service provider
The IP address (Internet Protocol address) of your device
Your Device ID (e.g. UDID, IDFV) to identify your device for a secured authentication
Information about the part of the app that you have accessed and, if applicable, the webpage you accessed previously
The date and time that you used the app
Statistics about the amount of data transmitted during your use of the app
Status message as to whether you were successfully able to access the app
Session identifier

While using the app, and in addition to the data mentioned above, tracking technologies or pseudonym IDs (e.g. the Apple IDFA) may also be stored on your device, when you visit, or after you visited, our online content.

Login Data

We also collect the following usage data each time a ClickDate user logs in:

Date and time of login
User identifier on the ClickDate platform (your e-mail address)

What Information ClickDate Process When You Use Our Platform?

Our main Service is to provide you with potential partners. These partners are presented to you in your profile and via notifications (e.g. emails), with some basic information from their profiles( e.g. first name, age, city of residence, photo) and a link to their profile. Please note that we may present you at any time as a match to other members, including those based outside the US and/or using one of our other ClickDate platforms.

In your settings, under “Notification", you may choose to receive notifications from us (e.g., emails or push messages) to alert you when there has been activity in your account (e.g. you have received a new message or we have new matches for you). Please note that if you do not choose this notification option, your matches who have requested notifications may still receive notifications related to you (e.g., when you send them a new message or we send your profile as a suggested new match). As such, and as mentioned above, your first name, city of residence, photo, age, compatibility score, and a link to your profile may appear in such notifications.

You may also request to be informed about: (1) which partners visited your profile and/or (2) if your partners are currently online (green circle if they are online, or grey circle if they are not). Please note that if you do so, the same information regarding your activity will be available to your partners who have also selected these notification options. As such, and subject to a partner's notification settings, (1) partners whose profile you visited may be informed of your visit, and (2) your partners may be notified when you are online or offline.

Processing Purposes

ClickDate processes the personal data of its users for the following purposes and legal bases. If the data processing is based on the legal basis of legitimate interest, we will also explain our legitimate interest in data processing to you below:

To provide the ClickDate platform and thereby perform our Services as described in our General Terms and Conditions. In particular, this includes:

Provision of our website for non-registered users;
Use of our website and app for registered
ClickDate members; Ability to contact other users and respond to requests via the platform;
Facilitation of the conclusion of a contract, incl. invoicing;
Sending emails and/or push messages regarding matches or other contractually relevant messages. (The legal basis of the processing is contractual necessity, i.e. to provide you with the services you have asked for from ClickDate. In some cases, the legal basis is your consent.).
To provide a login via the ClickDate platform, Facebook login, or Apple login. (The legal basis of the processing is contractual necessity.)
For the prevention of and defense against abuse, ClickDate automatically collects, processes, and uses personal data. We collect data during your registration and the completion of the ClickDate registration and/or creation of your ClickDate profile, to check for any evidence of the misuse of the
platform. This information is stored in a database. If our automated processing activities suggest that our Service has been misused, a ClickDate employee will review the relevant information and underlying clues, as well as the information in your profile (including any wording and photos you have
provided) to confirm whether this is the case. In addition, Customer care representatives perform profile checks to check members’ profiles that have been reported by other members through the function "report user” or as having breached our General Terms and Conditions. (The legal basis for
these activities is the legitimate interests of ClickDate and our ClickDate members, to ensure that the ClickDate Service is not used in a way that is in breach of our General Terms and Conditions and/or the law. In doing so, we also comply with our legal obligation regarding data security to guarantee system security and to detect and trace unauthorized access attempts or accesses.)
To ensure that you comply with your obligations under your subscription and our General Terms and Conditions, including your payment obligation (which concerns only Premium members). If you do not pay outstanding invoices/installments despite repeated reminders, we will transfer the data that
are required for the execution of a debt collection procedure to a debt collection service provider for the purpose of fiduciary debt collection. In the event of disputed claims, we also transfer any necessary data to our payment services providers for the purpose of asserting our rights (e.g. within the framework of conflict resolution for chargebacks). (The legal basis for these activities is the legitimate interests of ClickDate to ensure that (as applicable) you provide the agreed payment for our Service in accordance with your subscription.)
For the protection and defense of our rights and the fulfillment of legal obligations. (The legal basis for these activities is the fulfillment of our legal obligations and our legitimate interest in asserting and defending our rights.)
For the purposes of sending advertising relating to our own products through promotional emails and/or push messages, newsletters, surveys, and personalized guidance. (The legal basis is our legitimate interests in relation to sending direct marketing about our own products. The legal basis in
some instances are also your consent.)
To comply with statutory retention obligations and other statutory or legal obligations and provisions (e.g. in connection with tax audits, official or judicial orders for information or other purposes). (The legal basis is the fulfillment of our legal obligations).

You will find the processing purposes and legal basis for the processing of personal data regarding the use of “cookies” and other tracking technologies when using ClickDate below in our cookies & tracking technologies.

How Do We Protect Your Personal Data?

ClickDate uses different security measures, including state-of-the-art encryption and authentication tools, to protect the security, integrity, and availability of our customers’ and users’ personal data. In particular, these measures include the following:

Strict criteria for the authorization to access your data, Storage of confidential data in encrypted form, Firewall protection of IT systems to prevent unauthorized access, Permanent monitoring of access to IT systems to detect and prevent the misuse of personal data.

Changes Your Personal Information

ClickDate provides users the following options to access, change, correct, update or delete information previously submitted to us.

Certain information (such as personal or partner settings, photos, billing/payment method, and email address updates) may be updated by logging in to your account and updating directly. ClickDate requires that some personal information updates (such as gender or search gender) be processed by our customer care group for verification purposes and to protect other members. In order to make such personal information updates, please contact Customer Care at this link for further assistance.

Deletion Your Personal Information, Or Disable Your ClickDate Account

You may review, update, correct or delete the Personal Information in your ClickDate account by logging in to your account. If you would like to disable your ClickDate account, you can do so by logging in to your account. In this case, your account and information will not be visible to other users until you activate it back by login into our system back.

To request deletion of your personal account information, please contact Customer Care at this link for assistance. We will verify the data and ensure all your personal data are deleted. Requests for personal information deletion will be processed promptly.

Notwithstanding the foregoing, we may retain personal information in order to comply with applicable laws, keep accurate records, resolve disputes, prevent fraud, enforce our Terms and Conditions of Service or other agreements, or for any other legally permissible purpose.

Age Restrictions

We do not target our sites or services to children under the age of 18, and in compliance with the Children’s Online Privacy Protection Act, any information we may receive from users we believe to be under the age of 16 will be purged from our database.

Your Privacy When You Access Third-party Websites And Resources

The System might contain links and advertisements to other websites not owned or controlled by ClickDate. ClickDate does not have any control over third-party websites. These other websites may place their own cookies, web beacons, or other files on your device, or collect and solicit Personal Information from you. They will have their own rules about the collection, use, and disclosure of Personal Information. We encourage you to read the terms of use and privacy policies of the other websites that you visit.

Residents Of California – California Privacy Policy

This section of this Privacy Policy is only applicable to California residents and is effective as of January 1, 2020.

You can find above an exhaustive list of the categories of personal information ClickDate has collected, used, and/or disclosed in the last 12 months and the business or commercial purposes for which such information was collected.

California consumer rights effective January 1, 2020, under the California consumer privacy act (“ccpa”), California residents have the right to know what categories of personal information we generally collect, use, disclose, and/or sell about them within the past 12 months. California residents have the right to know where that information came from, the business or commercial purposes for the collection, and the categories of third parties with and/or to whom that information was shared and/or sold within the past 12 months. throughout this privacy policy, we have set out ClickDate’s policies and processes as it relates to the collection, use, and disclosure of your personal information. California residents also have the right to request access to that information on an individual level, to remove their personal information in accordance with applicable laws. consumers who have a visual disability may be able to use a screen reader or other text-to-speech or text-to-braille tool to review the contents of this notice.

Data access request if you are a California consumer and you would like to submit a request to exercise your right to know what personal information ClickDate has collected, used or disclosed to third parties in the 12 month period prior to your request, you can make a request by: clicking on this link, and request a copy of your personal information from our Customer Care or sending us a request by mail to this address: ClickDate Inc., 2110 Bonita dr, Glendale, ca, 91208, USA, Attn: ccpa request. Please specify in your request the details you would like to know, including any specific pieces of personal information you would like to access. please note that your right to know can be exercised without justification and free of charge. however, we may request a fee, notably when requests are unfounded, excessive or have a repetitive character. We are not required to provide access to personal information more than twice in 12 months.

For data deletion requests please refer to the aforementioned section "Deletion Your Personal Information, or disable your ClickDate account" Please note that your right to deletion can be exercised without justification and free of charge. however, we may request a fee, notably when requests are unfounded, excessive, or have a repetitive character. we are not required to comply with your request to deletion in the following circumstances: (i) to perform our contract with you, (ii) to detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for the activity, (iii) to debug to identify and repair errors that impair existing intended functionality, and/or (iv) to comply with our obligation to maintain records of consumer requests made pursuant to the ccpa.

Special Features And Programs

Referral Service And Requesting For References

The System may provide a referral service that allows you to invite your friends and contacts to use the System. The System also may allow you to ask your friends and contacts to write a reference for you. We may integrate the System with third-party sites such as Facebook so that you can send
invitation messages or requests for references via the third-party site itself. These messages will be sent by the third-party site, and ClickDate does not collect or retain the contact information that is used to send them. You may also send invitation/request emails via the System itself, in which
case we will ask you for the email addresses to send these emails to

Changes To This Privacy Policy

We may change how we collect and then use Personal Information at any time and without prior notice, at our sole discretion. We may change this Privacy Policy at any time. If we make material changes to the Privacy Policy, we will notify you either by posting the changed Privacy Policy on the
System or by sending an email to you. We will also update the “Last Updated Date” at the top of this Privacy Policy. If we let you know of changes through email communication, then the date on which we send the email will be deemed to be the date of your receipt of that email. It’s important that
you review the changed Privacy Policy. If you do not wish to agree to the changed Privacy Policy, then we will not be able to continue providing the System to you, and your only option will be to stop accessing the System and deactivate your ClickDate account.

Got Feedback?

Your opinion matters to us! If you’d like to provide feedback to us about this Privacy Policy, please email us at
info@ClickDate.com.

Cookie Policy

ClickDate uses “cookies” in conjunction with the System to obtain information. A cookie is a small data file that is transferred to your device (e.g., your phone or your computer) for record-keeping purposes. For example, a cookie could allow the System to recognize your browser, while another
could store your preferences and other information. Your browser may allow you to set how it handles cookies, such as declining all cookies or prompting you to decide whether to accept each cookie. But please note that some parts of the System may not work as intended or may not work at all without
cookies.

Cookies And Other Tracking Technologies

ClickDate uses cookies and other similar technologies on the System.

While you may disable the usage of cookies through your browser settings, we do not change our practices in response to a “Do Not Track” signal in the HTTP header from your browser or mobile application.

We may, either directly or through third party companies and individuals we engage to provide services to us, also continue to track your behavior on our own System for purposes of our own customer support, analytics, research, product development, fraud prevention, risk assessment, regulatory compliance, investigation, as well as to enable you to use and access the System and pay for your activities on the System. We may also, either directly or through third-party companies and individuals, we engage to provide services to us, track your behavior on our own System to market, and advertise our services to you on the System and third-party websites. Third parties that use cookies and other tracking technologies to deliver targeted advertisements on our System and/or third-party websites may offer you a way to prevent such targeted advertisements by opting-out at the websites of industry groups such as the Network Advertising Initiative (http://www.networkadvertising.org/choices/) and/or the Digital Advertising Alliance (http://www.aboutads.info/choices/). You may also be able to control advertising cookies provided by publishers, for example, Google’s Ad Preference Manager (https://www.google.com/settings/ads/onweb/). Please note that even if you choose to opt-out of receiving targeted advertising, you may still receive advertising on the System – it just will not be tailored to your interests. Third parties may not collect information about users’ online activities on the System except as described in this policy and our Cookie Policy.

Third parties may not collect information about users’ online activities on the System except as described in this policy and our Cookie Policy.

ClickDate Cookies And Third Party Cookies

ClickDate may place our cookies on your device via the System. Accordingly, our Privacy Policy will apply to our treatment of the information we obtain via our cookies. We may also allow our business partners to place cookies on your device. For example, we use Google Analytics for web analytics,
so Google may also set cookies on your device. As further explained below, third parties may also place cookies on your device for advertising purposes. There are two types of cookies used on the System, namely “persistent cookies” and “session cookies”. Session cookies will normally expire when
you close your browser, while persistent cookies will remain on your device after you close your browser, and can be used again the next time you access the System.

Other Technologies

The System may also use other technologies with similar functionality to cookies, such as web beacons and tracking URLs to obtain Log Data about users. We may also use web beacons and tracking URLs in our messages to you to determine whether you have opened a certain message or accessed a certain
link.

Uses For ClickDate Cookies

ClickDate uses cookies for a number of purposes, such as the following:

to enable, facilitate and streamline the functioning of the System across different webpages and browser sessions.
to simplify your access to and use of the System and make it more seamless.
to monitor and analyze the performance, operation, and effectiveness of the System, so that we can improve and optimize it.
to show you content (which may include advertisements) that is more relevant to you.

Uses For Third Party Cookies

Our partners’ cookies are intended to obtain information to help them provide services to ClickDate. For example, third party companies and individuals we engage to provide services to us may track your behavior on our System to market and advertise ClickDate listings or services to you on the
System and third-party websites. Third parties that use cookies and other tracking technologies to deliver targeted advertisements on our System and/or third-party websites may offer you a way to prevent such targeted advertisements by opting out at the websites of industry groups such as the
Network Advertising Initiative (http://www.networkadvertising.org/choices/) and/or the Digital Advertising Alliance (http://www.aboutads.info/choices/). You may also be able to control
advertising cookies provided by publishers, for example, Google’s Ad Preference Manager (https://www.google.com/settings/ads/onweb/). Please note that even if you choose to opt-out of receiving targeted advertising, you may still receive
advertising on the System – it just will not be tailored to your interests.

In addition, Facebook places a cookie via the System that allows Facebook to obtain aggregated, non-Personal Information to optimize their services. For example, if a user clicks on an advertisement for the ClickDate mobile app on Facebook and subsequently installs the app, this cookie will
inform Facebook that a user (who is not personally identified) has installed the app after clicking on the advertisement. This cookie may also inform Facebook that a user is using the app, without identifying the specific actions taken by the user in the app.

Disabling Cookies

Most browsers automatically accept cookies, but you can modify your browser setting to decline cookies by visiting the Help portion of your browser’s toolbar. If you choose to decline cookies, please note that you may not be able to sign in, customize, or use some of the interactive features of
the System. Flash cookies operate differently than browser cookies, and cookie management tools available in a web browser will not remove flash cookies.

Changes To This Cookie Policy

We can change this Cookie Policy at any time. If we make material changes to the Cookie Policy, we will let you know either by posting the changed Cookie Policy on the System or by sending you an email. It’s important that you review the changed Cookie Policy. If you do not wish to agree to the
changed Cookie Policy, then we cannot continue to provide the System to you, and your only option is to stop accessing the System and deactivate your ClickDate account. You can find out more about how to deactivate your ClickDate account at
https://www.ClickDate.com/help

Acceptance Of Privacy Statement

Your use of our website(s), including any dispute concerning privacy, is subject to this privacy statement and the applicable Terms and Conditions of Service. BY USING OUR WEBSITE, YOU ARE ACCEPTING THE PRACTICES SET OUT IN THIS PRIVACY STATEMENT AND THE APPLICABLE TERMS AND CONDITIONS OF
SERVICE.\ If we decide to change our privacy policy, we will post those changes to this privacy statement page and any other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances if any, we disclose it. We reserve the
right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, or by other means, such as e-mail, at our discretion. Your continued use of any portion of our website following the posting of the updated privacy
statement will constitute your acceptance of the changes.